Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

FOR THE FIFTH TIME - lost audio FF 4.0.1 Windows Ultimate

  • 5 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de EduardoJuan

EduardoJuan
EduardoJuan
more options

Where do I find answers? I have reported this problem 4 times before. I have no audio with FF 4.0.1 running on Win 7 Ult. No problem with any other browser nor any other app.

Where do I find answers? I have reported this problem 4 times before. I have no audio with FF 4.0.1 running on Win 7 Ult. No problem with any other browser nor any other app.

Toate răspunsurile (5)

Xircal
Xircal
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/No+sound+in+Firefox

EduardoJuan
EduardoJuan Deținătorul întrebării
more options

Thanks, but I had already tried this to no avail

EduardoJuan
EduardoJuan Deținătorul întrebării
more options

Thanks but I had already read that article and the suggested solutions did not solve the problem.

EduardoJuan
EduardoJuan Deținătorul întrebării
more options

Thanks to those who offered a solution. I finally found the answer and here are the steps to solve the no audio problem.

1- Make sure that QuickTime is up-to-date and working properly 2- Open a URL running audio 3- Open the Volume Mixer (Speaker icon on bottom right corner on screen) 4- Make sure none of the choices are muted and that volume is set at a reasonable level.