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Only part of page was printed when accessing Canon website

  • 5 răspunsuri
  • 0 au această problemă
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  • Ultimul răspuns de the-edmeister

AnonymousUser
AnonymousUser
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When printing or print previewing the indicated page on affected website http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware only the first pages are printed or visible with print preview. Both are identical. The same page prints fine with windows explorer 8. Windows XP professional SP3

URL of affected sites

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware

When printing or print previewing the indicated page on affected website http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware only the first pages are printed or visible with print preview. Both are identical. The same page prints fine with windows explorer 8. Windows XP professional SP3 == URL of affected sites == http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_xsi_ef_s_18_55is_kit#DriversAndSoftware

Toate răspunsurile (5)

the-edmeister
the-edmeister
  • Moderator
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Are you using the "Print this page" button on that webpage?

AnonymousUser
AnonymousUser Deținătorul întrebării
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I obtain the same result independent of whether I use "print this page"

AnonymousUser
AnonymousUser Deținătorul întrebării
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I obtained the same result independent of whether I use "print this page". It happens on multiple download software instructions on the Canon website.

Sorry I used the wrong link when I replied before.

Is there any addition information that I could provide?

Sincerely, Roy

the-edmeister
the-edmeister
  • Moderator
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From what I see in Print Preview there isn't enough information on that page to require a 2nd page to be printed. Provide another link.

AnonymousUser
AnonymousUser Deținătorul întrebării
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I did try out the link and found that the canon site needs one to select an operating system before the problems shows itself. I am using Windows XP professional. Once I selected windows XP, I was able to reproduce the problem.