Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails Appear in SPAM folder

  • 3 răspunsuri
  • 0 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de david

more options

Running Thunderbird v115.9.0 (64-bit)

Recently I started to receive emails in my SPAM folder from an IMAP account. I have had this account for 10+ years and never had emails in SPAM. The setting on the actual account is set to SPAM off. Junk is turned off on Thunderbird.

Any ideas as to why this is starting to happen? Was there a change in a Thunderbird update?

TIA!

Running Thunderbird v115.9.0 (64-bit) Recently I started to receive emails in my SPAM folder from an IMAP account. I have had this account for 10+ years and never had emails in SPAM. The setting on the actual account is set to SPAM off. Junk is turned off on Thunderbird. Any ideas as to why this is starting to happen? Was there a change in a Thunderbird update? TIA!
Capturi de ecran atașate

Toate răspunsurile (3)

more options

That screen image didn't come from Thunderbird, so I don't know what settings you have. Anyway, I have no solution, but I do suggest to check your account online to see if mail is being marked spam at the server. Also check your Thunderbird settings.

Te-a ajutat?

more options

The screen image was from my IMAP account settings specifying that SPAM was not configured. Checked both and no settings for SPAM or JUNK are configured.

Te-a ajutat?

more options

If true, then no messages are marked as spam, but they are. So, I can't make further suggestions.

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.