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Firefox Account Password Not Working

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Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is saved in Firefox passwords (same one is listed in my personal and seperate password file) doesn't work so I signed in using google. Now I want to change my password to one that actually works, but can't because I don't know my password. Can't sync, can't set a recovery key and certainly don't want to reset my password and lose all of my other passwords (the ones I forgot to add to my seperate password file). How in the world does firefox forget it's own password? Thanks, M. Britz

Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is saved in Firefox passwords (same one is listed in my personal and seperate password file) doesn't work so I signed in using google. Now I want to change my password to one that actually works, but can't because I don't know my password. Can't sync, can't set a recovery key and certainly don't want to reset my password and lose all of my other passwords (the ones I forgot to add to my seperate password file). How in the world does firefox forget it's own password? Thanks, M. Britz

Toate răspunsurile (1)

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If password reset doesn't work or email account login email doesn't accept the reset then that account is a lost account and users one here can't help fix that.