Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

firefox crashing phone app

  • 2 răspunsuri
  • 1 are această problemă
  • 30 de vizualizări
  • Ultimul răspuns de matko.lysy

more options

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally. using motorola e7 plus, android 10 tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox tried downloading using google chrome, all work normally. it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.
Capturi de ecran atașate

Modificat în de matko.lysy

Toate răspunsurile (2)

more options

Hi

Please can you check for updates to all your apps from the Google Play store.

more options

all apps updated, did not help