Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I use my computer to teach classes. One college used Canvas, but Canvas says my Firefox is not adaptable to Canvas... many things I cannot open.

  • 3 răspunsuri
  • 0 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

joanbenson
joanbenson
more options

My computer says it is up to date, so why can I not open Canvas items.

My computer says it is up to date, so why can I not open Canvas items.

Toate răspunsurile (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Okay...

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Examples of the issue please. How can we replicate the issue? Can you try the same steps on a newer computer with a more current version of Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox 78.15.0 ESR version you use is the last version for your Mac OS X 10.11 platform, so you won't be able to update to newer Firefox versions and you will likely notice that more and more websites no longer work properly since they require newer Firefox versions (this is usually about JavaScript and CSS).

Current releases require Mac OS X 10.12 or newer.