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Firefox android update

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glennr6
glennr6
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Can't stop upgrade on Firefox on my Samsung phone. Doesn't seem to be downloading Circle just going round and round but not actually finishing upgrade after 30 minutes or more. Have tried restarting phone. Thought might have to reinstall app but presume will lose all passwords, etc saved

Can't stop upgrade on Firefox on my Samsung phone. Doesn't seem to be downloading Circle just going round and round but not actually finishing upgrade after 30 minutes or more. Have tried restarting phone. Thought might have to reinstall app but presume will lose all passwords, etc saved

Soluție aleasă

Hey there,

I'm guessing here, that this is probably a problem with the Google Play Store. If you synced your data to a Firefox Account, no data will be lost. It's saved to the account. If reinstalling the app should not work, I suggest you to contact the Google support.

Best Regards

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Toate răspunsurile (1)

PeX
PeX
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Soluție aleasă

Hey there,

I'm guessing here, that this is probably a problem with the Google Play Store. If you synced your data to a Firefox Account, no data will be lost. It's saved to the account. If reinstalling the app should not work, I suggest you to contact the Google support.

Best Regards