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Thunderbird Is Taking FIVE MINUTES To Open -- Help!

  • 5 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de Wayne Mery

BobbyBobBob
BobbyBobBob
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Hi! For the last 2-ish weeks, Thunderbird takes about 5 full minutes to open after I click on the program icon. I have the following software:

Windows 10 Home, ver. 1607, build 14393.969

Thunderbird 52.0.1 (but that's only for the last week, the problem started before then)

I have uninstalled Thunderbird and reinstalled it and am still having the same problem. Before, it took on about 15-ish seconds to open the program. I am not having any issues re: receiving, saving, writing or sending messages. There is no new software on my computer that would be interfering with Thunderbird other than the usual worse-than-beta FAIL that occurs with every Microsoft Windows update!

Please help.

Hi! For the last 2-ish weeks, Thunderbird takes about 5 full minutes to open after I click on the program icon. I have the following software: Windows 10 Home, ver. 1607, build 14393.969 Thunderbird 52.0.1 (but that's only for the last week, the problem started before then) I have uninstalled Thunderbird and reinstalled it and am still having the same problem. Before, it took on about 15-ish seconds to open the program. I am not having any issues re: receiving, saving, writing or sending messages. There is no new software on my computer that would be interfering with Thunderbird other than the usual worse-than-beta FAIL that occurs with every Microsoft Windows update! Please help.

Modificat în de BobbyBobBob

Toate răspunsurile (5)

Matt
Matt
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  • Top 10 Contributor
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What anti virus are you using? They can have these sorts of effects. as can add-on that do not make the transition to a new version well. But you said your had the issue on 2 versions already. Try safe mode anyway, just to be sure. Use the restart with add-ons disabled from the help menu. Or hold the shift key while starting Thunderbird and continue in safe mode when prompted.

BobbyBobBob
BobbyBobBob Deținătorul întrebării
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Thanks, nope, turns out the problem was due to more botched Win10 updates from Microsoft.

Please return to your normal activities.

Matt
Matt
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Could you be more specific... if there are windows updates affecting Thunderbird we would like to know which ones :)

BobbyBobBob
BobbyBobBob Deținătorul întrebării
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? IDK, whatever was released around 4/05 through about 4/15, just got it resolved with MS Tech Support 4/20 (yes, and, no, that's not a joke). Did a reinstall (saving all data but DELETING the entire Update History file, so I really don't know). Frickin' pain in the butt--EVERY time they do updates, it costs me 8 - 20 HOURS to get everything working properly again.

Of course, now that I look at Update again, it shows three updates available for download:

• Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4018483). • Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217). • Update for Windows 10 Version 1607 for x64-based Systems (KB4013418).

But the Downloading progress is firmly set at "0%." <sigh>

Wayne Mery
Wayne Mery
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https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems