Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

fix windows going black

  • 1 răspuns
  • 3 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de FredMcD

ssoto711
ssoto711
more options

While using Firefox - if I leave my screen idle for just a few minutes - when I return, all of my tabs are completely black. There is no fixing or recovering. Even opening a new tab in the window, the initial screen is normal but once I type in an address it turns black as well. The only fix is closing the entire window and starting over. Please help, as Firefox is my go-to browser for work and I work in many tabs simultaneously.

While using Firefox - if I leave my screen idle for just a few minutes - when I return, all of my tabs are completely black. There is no fixing or recovering. Even opening a new tab in the window, the initial screen is normal but once I type in an address it turns black as well. The only fix is closing the entire window and starting over. Please help, as Firefox is my go-to browser for work and I work in many tabs simultaneously.

Toate răspunsurile (1)

FredMcD
FredMcD
more options

Restart {web link} "Restart" menu and button, with configurable shortcut key.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration