Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to help to

  • 1 răspuns
  • 2 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de FredMcD

more options

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

Firefox constantly "not responding" and I'm not an expert no I don't understand how to fix it, apparently there is no phone number or a human being to talk to. I'm not a computer expert so none of these questions or answers makes sense to me.

Toate răspunsurile (1)

more options

"not responding" means that the CPU is being overworked.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding


Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.