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How can i fix Firefox that crashes immediatly when starting. This problem started after updating to version 43.

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Ken_K
Ken_K
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Yesterday when I started Firefox it ask/recommended an immediate update. I complied and now Firefox crashes as soon as I try to start it. I will not start in safemode. I tried uninstalling Firefox 43 and installing a previous version. It now crashes as soon as I try to start it.

System is Windows 7 with an I7 processor.

Yesterday when I started Firefox it ask/recommended an immediate update. I complied and now Firefox crashes as soon as I try to start it. I will not start in safemode. I tried uninstalling Firefox 43 and installing a previous version. It now crashes as soon as I try to start it. System is Windows 7 with an I7 processor.

Toate răspunsurile (2)

Michal Stanke
Michal Stanke
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Hi Ken.

Your description seems to fit to a known issue when running Firefox 43 on a computer where G Data security software is installed. If it's your case, please read "Firefox 43.0.3 startup crash with G DATA security software" help article.

cor-el
cor-el
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You can check in the the Windows Control Panel if you can find "NVIDIA Network Access Manager" or "NVIDIA ForceWare Network Access Manager" and uninstall this software.