Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox sync fails to connect to the server.

  • 1 răspuns
  • 16 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de hshar

more options

Firefox sync has not been working on my laptop for the past few days. It fails with the error "Failed to connect to the server. Sync will automatically retry this action." Sync is working fine on my Android device on the same network. I tried to disconnect and reconnect my sync account and also tried to sync in safe mode without any success. The error report from the sync log: https://pastebin.mozilla.org/8834320. In about:config the services.sync.clusterURL is not set. services.sync.tokenServerURI is set to the default value "https://token.services.mozilla.com/1.0/sync/1.5"

Firefox sync has not been working on my laptop for the past few days. It fails with the error "Failed to connect to the server. Sync will automatically retry this action." Sync is working fine on my Android device on the same network. I tried to disconnect and reconnect my sync account and also tried to sync in safe mode without any success. The error report from the sync log: https://pastebin.mozilla.org/8834320. In about:config the services.sync.clusterURL is not set. services.sync.tokenServerURI is set to the default value "https://token.services.mozilla.com/1.0/sync/1.5"

Soluție aleasă

Figured out the problem. I had enabled FIPS compliance on my software security device. Apparently, WeaveCrypto used by sync does not support FIPS. I have disabled FIPS now and sync is working fine. Related bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=443386

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

more options

Soluție aleasă

Figured out the problem. I had enabled FIPS compliance on my software security device. Apparently, WeaveCrypto used by sync does not support FIPS. I have disabled FIPS now and sync is working fine. Related bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=443386