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Debugging message filters and want to see the log. From message filters window I click box "Filter Log". It brings up the small config box of which a pic is attached. I can't find anyway to actually see or access the log. It must be hiding here somewhere ? ?

I have tried to clear the log so it is small in case it is large and takes long to load as I've seen elsewhere. No change.

I try to look this the "Activity Manage" which has some log like error messages but it is a mess of unordered seemingly random successes and some failures. This is another topic.

So, any guidance on how to use the filter log would be greatly appreciated.

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

Hello in thunderbird software I have some messages that are unreadable since 07.08.2024 after updating to Version 128.1.0esr I sometimes appear such messages “ ------=_NextPart_000_0065_01CF920D.B8150850 Content-Type: application/pdf; name="=?iso-8859-2?Q?Faktura_15_-_za=B3=B1cznik_nr_3.pdf?=” Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="=?iso-8859-2?Q?Faktura_15_-_za=B3=B1cznik_nr_3.pdf?=”

JVBERi0xLjMKJZKgoooKNCAwIG9iago8PC9UeXBlL1hPYmplY3QKL1N1YnR5cGUvSW1hZ2UKL1dp ZHRoIDE2NjQKL0hlaWdodCAyMzM5Ci9CaXRzUGVyQ29tcG9uZW50IDEKL0NvbG9yU3BhY2UvRGV2 aWNlR3JheQovRmlsdGVyWy9DQ0lUVEZheERlY29kZV0KL0RlY29kZVBhcm1zWzw8L0NvbHVtbnMg MTY2NCAvUm93cyAyMzM5Pj5dCi9MZW5ndGggNDYwOTUKPj4Kc3RyZWFtCgAWDUAFg1ABYNQAWDUA Fg1ABYNQAdiaTIEADsSSZAwAdjaHSZAgAdjaTI0ACwagAsGoALBqACwagAsGoALBqACwagAsGoAL BqACwagAsGoAOyXTMwAdpWmYABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1 ABYNQAWDUAGUJMJYAMskwsgAsGoALBqACwagAy0SYUgAZaJMKQALBqADI+6TCkACKrZUkwpAAliT QgAFg1ABYNQAWDUAFg1ABYNQAWDUAFg1AB2XSZKwAd67ofTJUADvWHvSZEwAd68Y+6HSZEwAdiDT JQACqoaJMi4AOwiNgva5KADsujYhCs1yUAE3EoUbXJAATZKCGIUlFl01zgAmy2HSQo/fQ44dtrnA BWUbDjHMnVIOd2JYd3ba5wAW5kjL+CJ7zvt2x3ASwQd22ucAFcFx0P7mjL9osEsIPW7EcPBuQ5xN dAAK5aH3clU+7LBLCDuHc7exw7N27a6AAV1doD7xFR6/12VhIcGPQbt29Zw8bt210AAyET76dIyd.......”

Please help to solve this problem

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that this release removed the possibility to search the calendar for past events, which is absolutely essential for me. There is a Bugzilla entry for this but it is bogged down in discussions about who needs which date ranges to search in and how many instances to show for recurring events, so I don't expect a solution any time soon. How can I revert Thunderbird to the last release which still has that functionality? I have regular backups of my userprofile folder in case it helps.

I received an email from Microsoft saying I could lose emails on my hotmail account if I don't upgrade any third party mail applications to a version which uses "modern authentication methods now needed to continue syncing Outlook Email in non-Microsoft email apps". I'm not tech savvy but do I assume this means I need to upgrade my Thunderbird account to satisfy their concerns and, if so, how do I do this? Thank you Geoff Smith

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly.

Around that same time, he received a pop up within the Thunderbird app asking for donations from Thunderbird. The popup would not go away and my husband lost a ton of his email.

Ever since these two events his Thunderbird email won't work correctly.

Messages since 8/4/24 at 6:32 am DO work correctly. Emails prior to 5/6/23 also work correctly. Any message in the time period from 5/6/23 at 11:26 am to 8/4/24 does NOT work correctly.

We are having the same trouble with the sent items folder.

We use a third party email that we import into Thunderbird and have used the third party email and Thunderbird since at least 2020 and never had this problem.

We can see all the message headers in our email list, but when we click on the email, nothing shows up. It will briefly say "message loading" at the bottom corner, but the email is totally blank. Furthermore, the message that peeks out at the bottom is the last email that we clicked on from the section of emails that does work. It is not changing to the email we are actually clicking on.

For example: lets say we have an email with message header "thank you for your order" received on 8/15. We click into that and it pulls up fine.

Then we go into older email from 7/31. The message header is "hurry sale ends today". If we click on that, it will say "message loading" at the bottom corner. However, the message preview at the bottom of the screen still displays the from/to/subject from the previous email we viewed from 8/15 "thank you for your order" (the message from 8/15 shows as blank though).

Even if we double click the message from 7/31 that we are trying to view, it just pulls up a blank screen. The bar at the top will briefly display the correct message title that we are trying to open, then it just blanks out.

Steps we have taken:

1. In Account Settings/Privacy I clicked to "allow remote content". This made an improvement as prior to this we were having the same problem even with recent messages. We could see one or two messages that had just arrived, then the third message we couldn't see. We have messages set to delete on the server after so many days. So I think it was able to recover the message that were still on the remove 3rd party server.

2. We moved a lot of the emails into archive folders as I thought the inbox may be too large. That didn't make any improvement.

Thanks for any help you can provide. My husband has a lot of really important information in his emails that he needs.

Hi,

I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts.

When using T-Bird, the program frequently locks up for maybe 10-30 seconds, especially when deleting messages, transferring messages to folders, and when downloading new messages. This is super frustrating because it's hard to get much done when your critical software is frequently locking up the entire system.

This happens on all three of my PCs (two workstations and a laptop); two are Win 10, one is Win 11, and this problem is not happening with any other software. I've looked at the task manager when it happens and killed any processes that are taking more than a negligible amount of CPU, but that doesn't fix the problem.

It's hard to know exactly where T-Bird is getting hung up without the right profiling tools, but it seems to happen most frequently when accessing the network. At first I thought it might be a disk space issue, but it's still happening on all the machines even after optimizing the disks and deleting the recycle bin, temporary files, etc. to ensure there's plenty of free disk space.

The only thing I've tried that seems to help a little bit is turning off the quick filter.

I've tried asking support at my ISP (InMotion) if the delay might be caused by the mail server, but sadly they are a bunch of worthless idiots.

Any advice or feedback on how we might narrow down or fix this is much appreciated! :)

thanks in advance...

-B

Hi, I'm new here and need some help. I use gmail as an email client and I want to use Thunderbird to save all my emails there. But when I delete them from Gmail, I want them to remain in Thunderbird and not be deleted from there. How to prevent the deletion of messages from Thunderbird using Imap? If I use Pop3, messages from folders or sent ones do not appear, that's why I use Imap, but when I delete messages directly from gmail, I see that they are automatically deleted from Thunderbird as well, how can I prevent this from happening again? Thank you very much, take care!

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

I'm doing a major cleanup of old Gmail email messages. I want to quickly find the senders that have the most number of messages.

In Thunderbird, I set the view to All Mail, and then display in Card View. I'm sorting by From, and Grouped By Sort.

This gives me a useful view, but I can not find a way to sort by number of messages (in other words to display the senders in order based on the total number of emails from that sender and show me the number of messages.)

Is there a way to do this in Thunderbird? If not, are there any other tools/email clients that will give me a view like this?

Thank you.

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address

   Password: Your Spectrum email password

   SSL: On

   Protocol: IMAP

   Incoming Server Port: 993

   Outgoing Server Port: 587

   Requires Authentication: Yes, or checked

These are my Outgoing settings: Server Name: mail.twc.com Port 587 Connection security SSL/TLS Authentication Method. Have tried two: No authentication and Normal Password

When I try to send I get a message that the Outgoing Server has timed out.

I've contacted Spectrum, checked everything. Just won't work. I can send when I access email from my browser, but not using Thunderbird?! Any help would be greatly appreciated.

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change.

I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana

I had to get a new computer. The old one was Win 10 and the new one is Win 11. I have a backup Thunderbird profile created on the old one from about a week ago, so I thought no problem to load Thunderbird on the new one, and import the profile. Nope, when I click "Import Everything", I get an error message "No application to import data from found". I've tried several things, including overwriting the new computer profile with the old one, but I am now out of ideas. Any help would be greatly appreciated.

Xpunge no longer works since the Thunderbird update; the new one won't be ready until sometime in Sept. (hopefully). I installed the only other add-on that looks as though it should be able to get rid of what's in my junk mail folders. However, I can find no information on it.

It says it's in its own folder, but I can't find it anywhere. It doesn't seem to work automatically and I can't seem to refuse permission for it to read and move my messages (or any other permissions). Does anyone know anything about this? With Xpunge I clicked on it and all of the messages in my junk and/or trash folders (my choice) were deleted; that's what I'm looking for.

1. Where can I find it? It isn't on the toolbar. 2. Can I expect it to automatically move messages to my junk mail folder -- messages that I don't want junked? 3. Will it delete all of the mail in the junk folders of all of my accounts or just move mail to the junk folders? I'm computer-based.