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lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (ler mais)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Colocada por mohamad.th73 6 dias atrás

Última resposta por Paul 6 dias atrás

Firefox sync

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Book… (ler mais)

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Bookmark mode. how can i get the Bookmarks from my phone to sync with my PC, so as not to replace my mobile with the PCs "new" bookmarks?

thanks much

Colocada por hazelludlow 1 mês atrás

Última resposta por jscher2000 - Support Volunteer 1 mês atrás

after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (ler mais)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Colocada por becyclist-temp 1 mês atrás

Última resposta por Paul 1 mês atrás

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (ler mais)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Colocada por fingersnaps10 1 mês atrás

Última resposta por Paul 1 mês atrás

Firefox saved passwords

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Rega… (ler mais)

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Regards Dr. Yasser Eltouny

Colocada por Yasser Eltouny 2 meses atrás

Última resposta por Paul 2 meses atrás

Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (ler mais)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Colocada por davexnet01 3 meses atrás

Última resposta por davexnet02 3 meses atrás

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (ler mais)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Colocada por Katelyn 3 meses atrás

Última resposta por jonzn4SUSE 3 meses atrás

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (ler mais)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Colocada por Rick17 4 meses atrás

Última resposta por Paul 4 meses atrás

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (ler mais)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Colocada por becyclist-temp 4 meses atrás

Última resposta por Paul 4 meses atrás

synchronisation

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction … (ler mais)

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Colocada por LaKris de Confettié 4 meses atrás

Última resposta por Paul 4 meses atrás

windows and android

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other auto… (ler mais)

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other automatically. Can I do this?

Colocada por Anwbuxton 4 meses atrás

Última resposta por TyDraniu 4 meses atrás