Firefox Support Forum

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

I had issues login to my Firefox account, so I reset my password, which cleared my data with passwords and bookmarks. I later found where I stored my recovery key and wanted to see if I can recover that data again.

My firefox browser is controlled by an organization and I don't beong to an organization.

I can't delete certificates that have authorization to change, block, reroute, access my computer hard drive, you name it. Certificates that I do remove immediately reappear.

The authority certificates are from China, Russia, and many untrustworthy locations.

It happens in Firefox focus on my Android, Firefox on my computer and it appears the spyware has access to my hard drive and phone.

How do I fix this, and can you remove this organizarion from controlling my browser?

Thank you,

Elizabeth Kiggen

This has started to happen whenever I try to do a Google search. I type in something into the search box and before I can go any further I'm hit with having to go through reCaptcha. This is a major pain in the butt. How can I disable this?

It doesn't happen when I use other search engines - just Google.

Thanks... any help would be appreciated!!!

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.

We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?