Firefox Support Forum

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

I have been listening to Apple podcasts daily for a long time. I recently tried to access my favourites and get the error message "no drm". The drm is enabled in my Firefox and I can still still listen to my podcasts on MS Edge.

Cheers Zoe

After upgrading to Windows 11, when I am online, any dropdown menu will not stay open so I can select an option. This occurs in in Firefox, Chrome, and Edge. I had to use another computer to post this because the above topic menu would not stay open.

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installation aborted because the add-on appears to be corrupt.' I have uploaded a screenshot which demonstrates this behaviour. This is just an example - all addon installations are affected. My existing addons are unaffected, but if I remove one and attempt to reinstall it, the same result occurs.

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to go through two extra login screens before I get in. These screens are saying that my login isn't correct, but after clicking on both (now 3rd screen) I get into my account.

Hi - I am finding that since whatever recent damn Firefox update now i cant post on a blogger (blogspot.com) page as everytime i try to i get the same message that

"Could not connect to the reCAPTCHA service. Please check your internet connection and reload "

i reload and same thing happens. I saw a solution online that i have to allow cross-site tracking for this to work, however Firefox you dont give me the option to simply switch that off for this particular site from what i can see

so how to do fix this - will you rectify this problem with your security settings?

Lately, I've been having problems using Google applications (gmail, maps, search). I'll enter an item in the search bar, hit enter, and nothing happens. Just today, I was using my gmail account and tried to log out but nothing happened. Google not working in Firefox doesn't happen every time, but it does happen at least once a day. This has been happening for a few months now. It does it on both my work and home laptops. Both are using Windows 10. I do not have this issue when using Chrome or Edge. Firefox is up to date. What's the problem.

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

You state that Firefox has no back door which allows you or anyone else to track browser user history or browsing information. But is that really true?

First of all, when a user searches using your browser, the search is conducted through Google. Unless one clicks on the button offered by Google to reject normal choices, and specifically opts out of user data sharing with their company, every trace of the user's search will be mined by Google. You should install an override which automatically precludes this step when searching on your browser, and ensure that there is no such sharing or mining.

Second even your company has admitted that you HAVE opened a back door for the NSA and other government agencies to track user information online. That means your browser is no different than any other one; for anyone who knows how to access and redirect this data can continue to do so, just as they would with any other browser.

While I applaud your effort to minimize data sharing on your browser, your publicity appears to be somewhat of a myth, for it bears little relation to reality .

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in page. I thought the problem was the security setting I was the security setting I was using (Privacy Badger and Ublock Origin.) but removing them did not fix the problem.

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to upload a print screen of the error message that I'm getting, but your site is unable to finish the upload. It just keeps saying " Uploading AMWater.png

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen. I use 3 email accounts. And now when I open firefox, I'm having to log into them every time.

Over the last couple months I've noticed that the tweet notifications that I receive from Tweetdeck and surfaced on Firefox don't resolve to the correct Twitter account. When I click on the notification popup they go to an account named @tweet "account: https://twitter.com/tweet?id=1536430888661053441&cxt=HCwWgsCjyZfwv9IqAAAA" most of the time. This used to work flawlessly up to a couple months ago. I'm not sure what's going on here, whether it is a Tweetdeck/Twitter issue or Firefox issue. Anyone else experiencing this?

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something:

> Pinned tabs are bound to a specific window, so make sure to Quit Firefox while this window is still open and do not simply close a window and leave Firefox running with the menu bar visible.

The user should never be in a position where one simple wrong move obliterates things they've saved (even if it is a recoverable situation). To say 'the user must close windows in a certain order else lose all the tabs they clearly don't want to lose' is just bizarre.

Dear Community,

Can you help?

Suddenly, about two or three weeks ago, it ceased to be possible for me to copy images from websites and paste them into Skype to share.

What is the reason for this?

Is it because Microsoft have somehow blocked this function into Skype?

Does anybody know?

Thank you for your help and best wishes

V.

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Okay so basically for example lets say i want to permanently just for my screen have this image deleted/or hidden whatever how can I do this without using an extension?

I believe someone brought up usercontent.css?

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others.

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance? I already have some other accounts set up with Protectimus and would prefer to stick with one 2FA authenticator app.

Thanks.