Firefox Support Forum

I can login to the KeyBank website, but can't see my account details with Firefox browser (when I can with Chrome browser). I get 'This page is slowing down Firefox. To speed up your browser, stop this page.'

I’ve run into this issue where youtube will turn the text of the window it’s in into bars and whenever I mouse over stuff it disappears or reappears. It happens most when i use picture-in-picture mode. Can anyone tell me why this happens or at least point me in a good direction to troubleshoot?

Hi My settings are as Mozilla suggests and I use to let Firefox save some logins. But I cannot save my login on this site: portal.mobilepay.dk No (error) message, no nothing, when logging in I just doesn't get the option to save the login. Both Chrome & MS Edge have no problems here, but when possible I always prefer to use my standard browser Firefox. :)

Any suggestions?

All the best, Henrik DK

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

I want to install the latest Firefox. This "Michael... password ________" ... "DESKTOP-KSPITTM\Michael" is getting in the way. Who is Michael? What is Expedia? Past installs did not put such obstacles in the way.

Are your passwords, credit card accounts and email vulnerable by visiting an unsecured site if you are just looking at the site? i.e. not entering any such info.

thanks, fred

Hello everyone

I wonder whether someone could assist me, please

Can FirefoxTranslations be used offline?

Whenever I try to use FirefoxTranslations offline, I get errors like:

"We found an error loading the translation engine"

or, sometimes,

"We could not find the translation engine to download" (even though the relevant language's translation-engine has already been downloaded.

I was under the impression that we could use FirefoxTranslations also offline, but it wouldn't be the first time I happen to be wrong........

In advance, thank you very much for your kind help

Christian

Hi,

I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything was fine and there were no issues making payments on the Royal Mail and Asda websites. When I click the pay button on these sites, the payment window does not open up.

I've tried disabling all addons/extensions to no avail.

Regards Andrew

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

I've recently switched from Brave and I've noticed that Firefox opens a new tab whenever I launch the browser instead of resuming to the previous tab I was on before closing it, I've tried to set the pinned tab as the default home tab but it just launches it in a new tab instead of opening the pinned tab. Is there a setting to disable this?

I keep getting an error message when I'm on my Comcast home page that says "the page is slowing down the Firefox.Do you want to stop the page. When I stop the page than some of my apps on my Comcast home page don't work.Please help.Thanks.

I am getting this in the settings and am unable to modify parts of firefox like add extensions for last pass and display of bookmarks. This came after an update. This makes firefox useless to me. I have removed and reinstalled firefox twice, once without using any info from the previous install. I have looked for the distribution file, but can't find it. Any suggestions before I just remove it permanently from all devices I use. My organization is me!

Hi, I cant see my enables extensions in my toolbar on my PC. When I sync it does not call in the same settings. The browswer on a different laptop shows my enabled extensions. Whats gone wrong?/ How do i fix this please. Thanks

As of last night, without warning and without me changing any settings, or restarting my computer, when I go to open Candy Crush (on Facebook) the loading process freezes and I get a banner at the top of the screen telling me "This page is slowing down Firefox. To speed up your browser, stop this page." At that point I can close the banner, or stop the page, but either way no further progress is made and the page seems to freeze. Candy Crush will still run on Edge (which I would REALLY rather not use at all!!!!). So this is a Firefox issue. Please tell me how to fix it.

Hello, I was hoping to switch from Chrome to Firefox but I've encountered a problem downloading to Google Drive while using Firefox. I typically switch to Reader View and then Click "Print" from the menu. If I was in Chrome, I would select Save to Google Drive as I have Google Drive on my desktop. Without that option in Firefox, I select Microsoft Print to PDF. I try to select Google Drive as the destination but I get a dialogue box saying that the File is Not Found. I really want to make Firefox my default browser but this may be a deal breaker. I can't find any Firefox add-ons that might provide a solution. Any help you could provide would be greatly appreciated. I am using a Windows PC with Windows 10.