Todos os Produtos Support Forum

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarted the computer, turned off all the extensions, and have turned off hardware acceleration. Nothing has changed, I can watch other videos on Firefox and Youtube work as normal on other browsers. Last night (6/22/26) before shutting down may computer for the night I had an update for Firefox and shut the browser so it could update. The image is of what the video section is displaying.

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is not doing much at the moment. I don't know what to do. I uninstalled. Restarted...and reinstalled...but this did not work. What am I doing wrong here?

Duncan

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

As a longtime user of Firefox, I had a nice setup where after the start page, clicking on the Firefox icon would take me to a page headed "Firefox" in large letters. On that page I had placed the icons for my frequently used programs. Each of the small "icon boxes" had menus that would allow entering a URL so that when clicked, the desired app would open. I was exploring MS Bing, mostly because I like the pictures they put up each day. It looks as though a "new Improved" version of Bing brings along the new MS AI component. Together they seem to have removed my Firefox setup or hidden it where I can't retrieve it. By using Firefox settings, I was able to remove the Bing URL. Good riddance!, but can I retrieve my page of links to most-used programs? I don't know where to look for that. If I have to reconstruct it, how is that done. Or how can I start a replacement. Sincere thanks, Greg Schultz

Just got home from vacation and it looks like I left my computer running for a week. Looking for an email and noticed that many, many emails from my saved subfolders are missing. Does Thunderbird automatically archive or something? I have never archived purposely. I need to know whether to use my backup program to try to retrieve these missing emails or to get them from my profile. Instructions in very easy explanation, please. I've tried to search this on the internet, etc. and I'm just lost and panicking. How can I tell if they were archived or not? I've found my "profile" but I can't tell what, if anything, to do from here.

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

I can receive from outrlook365 but cannot send....... my email shows up(lornea@fowc.ca)as a good account

the outgoing sever settings are correct: they are smtp.office365.com What can be the problem please

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections that i currently have in firefox at this time going to be a available to me on the new phone after downloading the current version of firefox? Thank you in advance for your help.

Hi,

Basically my self hosted jellyfin instance throws an error:

Corrupted Content Error

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the web site owners to inform them of this problem.

But on chrome it is working as expected. Any way i can check for errors in the android app?

http://jellyfin.cuypers.me/

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online order at Subway.

Hi All my emails from before February 2023 have disappeared. I live in Australia my server is Telstra who informed me that it isn’t their fault and that I should contact you. Many thanks Bee

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when I close Thunderbird down and re open it, the signature has reverted to the previous version. I can't see any option to save the changes to the account settings so they'll still be there next time.

I've tried it 2 ways - firstly editing the HTML signature text, and secondly attaching instead a signature file. In both cases it works fine until I close and re-open.

Every time I open up Thunderbird a tab opens up containing a Thunderbird Privacy Notice. As I'm working then every so often a number tab opens with the same information. If I'm in Thunderbird for long I can have a dozen on more identical tabs. How do I stop this?

duplicate of later thread since it has a image /questions/1450665. You could have edited the thread to add the image.

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.

Besides this, I have six pop accounts in the one Thunderbird program on my computer and have never had anything in "local folders;" I also haven't set it up for anything as I have no idea what it would be used for. Thank you in advance.