Todos os Produtos Support Forum

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as ["show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

To the Mozilla Community:

I have a Posteo account and set it up successfully in Thunderbird. Emails and Calendar are both working without any issues.

However, Posteo contacts are not syncing. I used the TbSync / Provider for CalDAV and CardDAV without success. And using the Add CardDAV Address Book in Thunderbird is not working either.

Posteo Support confirmed my settings are correct. (Enter https://posteo.de:8843/addressbooks/johnexample/default in the URL field and replace johnexample with the local part of your email address. )

Any assistance that can be provided to troubleshoot and resolve this issue is appreciated.

Thank you.

--Shaun

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Hi, first I've been using Thunderbird for decades and couldn't do without it -- keep up the good work! I have a keyboard shortcut bug and an icon action bug to report, as well as a text formatting suggestion. As background, I'm running TBird 115.12.1 (64-bit) on Windows 10 and have three different IMAP email accounts and a collection of local message folders that I access.

• Keyboard Shortcut Bug: I use the the filter box activated by <Ctl+Shft+K>. Everything works fine when I freshly launch TBird, but after some variable length of time after switching between various apps and activities, when I return to TBird I find that <Ctl+Shft+K> does not switch focus to the filter box. In this state, typing a search string gets lost. I can manually select the filter box and enter a search string, but the keyboard accelerator is not functional. It does not repair itself until I relaunch TBird. I have tried unsuccessfully to isolate events outside of TBird that bring this on.

• Icon Action Bug: I also use the inbox selector icon and a similar problem happens after extended external session activities, but not necessarily coincident with the filter box problem. The inbox selector icon stops functioning to display the new input mailbox folder being selected -- it keeps the previously selected folder in the mailbox window. To switch to another folder, I have to manually open the folder sidebar menu and select the folder I want to display. Again, I have not been able to pin down what causes this to happen. It resets to normal function when I reload TBird.

• Text Formatting: Before the upgrade to SuperNova, when composing/editing a message, I could select disjoint strings (using <ctl>select) and have text formatting options (like text style) apply to each of the selected substrings in parallel. Now with SuperNova, when I select disjoint strings, the text formatting option applies only to the first selected substring. This makes complex text formatting very tedious because I have to sequentially select the substrings and apply the formatting commands. Please restore the previous ability of reformat multiple selected disjoint strings.

Thanks again for your outstanding work on improving TBird!

Regards, Tom Rindfleisch <tcr@stanford.edu>

I am using Thunderbird 115.12.1 (64 bit) on Windows 10 with the email account set up as POP3 for the Gmail account

I have a subfolder under an Inbox (Gmail account) that is no longer showing up. If I search for an email address from a sender that was in the folder, I get a list of emails showing the dates and subject, but if I click on the email, the tab that opens is blank.

My PC crashed, but I can't say for sure when the folder disappeared, other than I know it was there 4 days ago. It the the only subfolder that is missing.

Any help is appreciated. Thanks

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.

I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes from view.

Device: Desktop computer - Win 7 Pro Email client: Thunderbird Version 102.13 Server: POP settings

I am a Cox email user and was recently migrated to Yahoo. After I input the correct server settings on the Thunderbird app,each time I click on the Get Message button, It starts downloading all (100K+) the email messages in my Yahoo inbox, including the ones that were already downloaded on my computer from the Cox server. Are there certain settings in Thunderbird that will stop this issue and just let me download new messages? TIA -Craig

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

It seems as the interface thinks the window containing Thunderbird is longer than it actually is. The bottom part of the interface is missing and there's no scroll bar. This is most apparent to me in the Address book, where part of the fields is invisible, as are the Cancel/Save buttons. When I start Thunderbird, that bottom part of the interface would appear for about a second and then disappear. Resizing the window doesn't help.

When I start Thunderbird in Troubleshooting mode, the interface works fine, but "Reset toolbars and controls" and "Disable all add-ons" doesn't fixt the issue.

It might have started when I connected a secondary monitor, positioned above the primary. I thought disconnecting that monitor fixed it, but I since reconnected it and the issue now won't go away except when in Troubleshoot Mode.

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

In Android 14 oneUI 6.0 i have an issue while i download, the progress of download doesn't show up, i have checked everything but only the Firefox notification of private search shows up, plus when it is downloading the file i have problems when browsing, like when i use the keyboard The keyboard automatically closes and doesn't allows me to type I don't know if i explain myself clear enough

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consumption for minimal use, even when only a single tab is open. This problem is not exclusive to the main Firefox app; it persists across other Firefox-based browsers as well.

Device: Xiaomi (HyperOS - Android 14) Issue: High CPU usage across multiple Firefox versions Troubleshooting Done: App reset, tried alternative Firefox-based browsers

I urge the development team to investigate this recurring issue, as it significantly affects the performance and battery life of mobile devices. Your prompt attention to this matter would be greatly appreciated by all users experiencing similar problems.

I am writing to request assistance with an issue I am encountering on the latest version of the Firefox browser for Android. My goal is to open specified pages in the same tab using Intent from a third-party custom application. However, I have observed that different URLs open in separate tabs, contrary to my expectations.  Current Implementation:  Here is the code snippet I am currently using: java： Intent intent = new Intent(Intent.ACTION_VIEW); intent.setData(uri); intent.putExtra(Browser.EXTRA_APPLICATION_ID, packageName); startActivity(intent); Expected Behavior:  I expect different URLs to open in the same tab without opening new tabs. This functionality is crucial for my application.  Issue Background:  I have researched similar issues and found that users have had comparable needs using Browser.EXTRA_APPLICATION_ID. Unfortunately, it appears that Firefox has not fully addressed this functionality. The EXTRA_APPLICATION_ID is a feature that modern browsers should ideally support to enhance user experience and maintain continuity within a single tab.  References:  I have referred to the following discussions and issues for additional context:  Mozilla Support Forum: https://support.mozilla.org/en-US/questions/1364869 GitHub Issue: https://github.com/mozilla-mobile/fenix/issues/23329 Request:  I kindly request that the Firefox team consider adapting this functionality officially or provide an alternative solution if it has already been addressed. Any relevant documentation or guidance on achieving this behavior would be highly appreciated.  Thank you for your time and assistance.