Todos os Produtos Support Forum

Hi, the site "https://pixabay.com/" is suddently extremely slow with mozilla. The pictures don't showup or take many minutes before you can see them. Normally only white boxes show. The same site (pixabay) with the browser "Opera" works perfectly. I always use mozilla and since a short while it just doesn't work with pixabay (a site for royalty-free images). Can you please fix it? Thanks. Regards Elisabeth

Have used Thunderbird for 10+ years, as interface to Gmail. Lovely product. 3 days ago I had to reinstall a station but when Thunderbird does its updating after reconnecting to gmail address for the 10GB of emails, it behaves damn irregular: - periodic freezes of mouse and keyboard, for about 0.3 seconds every 3 to 5 seconds. - Thunderbird message says downloading email number out of total number of emails (very slowly advancing) but every 3 seconds it starts downloading email 1 of those emails - station has cumulated some 20 hours working, most of these left to finish syncronizing. Usually in 2 - 3 hours there is time enough.

This happens only when Thunderbird runs, when I close it the station runs fine. Same hardware on the station as before..

Did you encounter this? Thanks.

Mam problem z kontem e-mail. Dotyczy on konta obsługi klienta sklepu internetowego. Od kilku dni maile z Amazon, Allegro, Emag itp w ogóle nie dochodzą. Nie wiem co jest tego powodem, nic w ustawieniach nie było zmieniane, stało się to z dnia na dzień. Jak mogę to naprawić?

Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

I have used Firefox to access my Zoom accoutnfor several years. Today, the screen goes blank when I click on sign-in. This does not happen with other browsers on my PC. Help....

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website doesn't work correctly basically with Firefox and that I needed to use Google Chrome or Edge. I recently received an email from Mozilla which had a link to an article titled, "Here’s what we’re working on in Firefox" at: link text and in the article in large print it says, "Bringing you the features you’ve been asking for." I didn't see any mention about increasing Firefox's compatibility with websites.

Hopefully, somehow comparability with websites will be made better.

Hello,

All my outgoing messages are bouncing back to me, no matter who I send or reply to, just from one of my email addresses: heidi@benvenutotravel.com

So I cannot reply to anyone nor send, although it shows copies in my sent folder???

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

When trying to retried incoming messages, I keep getting popup that ask for my password. I tried to use the hidden password in the app, which till now has always worked, but get the following message:

"Sending of password for user (parrotdise13@att.net) did not succeed. Mail Server inbound.att.net responded [SYS/TEMP] server error - please try again later."

I have browser access to my att/yahoo parrotdise13@att.net account after changing my password. But entering the new password in the above mentioned popup produces same result.

Thanks, John B.

Overnight, I suddenly cannot send emails. I keep getting an error code AUP #OUT-1500 that says: "The email address you are sending as must match the email address you used to auth. " But I have changed nothing. Everything worked fine Thursday when I went to bed; got up Friday unable to send. I can receive all day. And I can send using my provider's website, but I'd rather use Thunderbird as usual. What the heck just happened? None of the Support suggestions work. Thanks for any wisdom you can impart!

Hi I am getting on a daily basis Thunderbird Not Responding, so I have to start Task Manager to close the program and the open it up again. I like this program but this issue is now on a daily basis and has been like this for a couple of weeks now. Kind regards Jim M

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

I have 2 windows 10 computers both with Thunderbird. One computer never has trouble with getting emails. The other shows every day "Login to server mail.hoster905.com with username cnc@lcgnm.com failed" I have reset this one password at the server, entered the new password in Thunderbird and can the get mail. That day only. Next day same problem.