Todos os Produtos Support Forum

Why can't I put bookmarks into folders? I've followed all the instructions but nothing works. Bookmarks cannot be created or moved to folders.

Edit/select folder/

There is no option to accept only back arrow. Bookmarks never move.

Tried option to create new with same result.

Seems no way organize bookmarks in android.

Hi, I did not realize that default option for browsing in Firefox for Android these days is Private mode. I downloaded it on Android 14 and am unable to see my browsing history which had some hours of search work across a topic

Is there a way to access the browsing history without rooting the device?

I have the Firefox app on my iPhone. When I click it to open the app, the first thing I see is the Firefox logo on the top left. Below that are eight icons (webpages), seven of which I have pinned. Below that are my "Jump Back In" options. How do I add a "pin" to a webpage I go to all the time?

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them.

There are no saved addresses on my firefox account that I am able to view from my desktop. The addresses appearing on firefox mobile are incorrect, and not the addresses from my contacts.

I'm trying to sync my bookmarks from my old (samsung S9+, firefox version 126.0.1) to my laptop & new phone (samsung S21+). On the old phone all the articles (specifically https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android#mobile::m126) say hit the 3 dots from the firefox search screen, tap "Sync and save your data". Well, I don't see that option.

On the laptop I see the 2D bar code, just can't scan it on the phone.

Any clues?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.