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lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (ler mais)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Colocada por mohamad.th73 6 dias atrás

Última resposta por Paul 6 dias atrás

Sync is unreliable with both history and tabs

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another proper… (ler mais)

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

Colocada por AS 1 semana atrás

Última resposta por Tomatoshadow2 1 semana atrás

Firefox sync

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Book… (ler mais)

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Bookmark mode. how can i get the Bookmarks from my phone to sync with my PC, so as not to replace my mobile with the PCs "new" bookmarks?

thanks much

Colocada por hazelludlow 1 mês atrás

Última resposta por jscher2000 - Support Volunteer 1 mês atrás

after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (ler mais)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Colocada por becyclist-temp 1 mês atrás

Última resposta por Paul 1 mês atrás

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (ler mais)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Colocada por BB 2 meses atrás

Última resposta por Paul 1 mês atrás

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (ler mais)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Colocada por fingersnaps10 1 mês atrás

Última resposta por Paul 1 mês atrás

Firefox saved passwords

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Rega… (ler mais)

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Regards Dr. Yasser Eltouny

Colocada por Yasser Eltouny 2 meses atrás

Última resposta por Paul 2 meses atrás

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (ler mais)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Colocada por etootill99 2 meses atrás

Última resposta por jscher2000 - Support Volunteer 2 meses atrás

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (ler mais)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Colocada por CERO 3 meses atrás

Última resposta por Infinity__ 2 meses atrás

Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (ler mais)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Colocada por davexnet01 3 meses atrás

Última resposta por davexnet02 3 meses atrás

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (ler mais)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Colocada por Katelyn 3 meses atrás

Última resposta por jonzn4SUSE 3 meses atrás