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I forgot my Mozilla account password and I can't sign in to Mozilla VPN
Revisão 270409:
Revisão 270409 por Mozinet em
Revisão 281087:
Revisão 281087 por dgalindo em
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Sumário de resultados da pesquisa:
If you forgot the password you use to sign in to Mozilla VPN, you can reset it to a new one, then sign in to Mozilla VPN with your new password.
If you forgot the password you use to sign in to Mozilla VPN, you can reset it to a new one, then sign in to Mozilla VPN with your new password.
Conteúdo:
If you forgot the password you use to sign in to Mozilla VPN, you can reset it to a new one, then sign in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Mozilla account password with Recovery Keys|reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) {button Continue}.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open with a Mozilla account page to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) {button Begin reset}.
#You’ll receive a password reset email in your inbox with a link to create a new password.
=I’m still unable to sign in to my Mozilla account=
If you're still having issues to sign in, contact us directly:
#Open Mozilla VPN.
#Click (or tap) {menu Get help} at the top right corner of the application.
#Click (or tap) {menu Contact Support}.
#Enter your email address and details about your issue.
#When complete, click (or tap) {button Submit}.
If you forgot the password you use to sign in to Mozilla VPN, you can reset it to a new one, then sign in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Mozilla account password with Recovery Keys|reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) {button Continue}.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open with a Mozilla account page to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) {button Begin reset}.
#You’ll receive an email in your inbox with a confirmation code to create a new password.
=I’m still unable to sign in to my Mozilla account=
If you're still having issues to sign in, contact us directly:
#Open Mozilla VPN.
#Click (or tap) {menu Get help} at the top right corner of the application.
#Click (or tap) {menu Contact Support}.
#Enter your email address and details about your issue.
#When complete, click (or tap) {button Submit}.