Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Ani-weather knew my location but now can't find it after I reset Firefox.

  • 5 respostas
  • 4 têm este problema
  • 3 visualizações
  • Última resposta de Moses

more options

I had Ani-weather installed and everything was fine but after I reset Firefox yesterday and re-downloaded Ani-weather it can't find my location (Des Moines, IA). Any ideas how I can fix this? Thanks.

I had Ani-weather installed and everything was fine but after I reset Firefox yesterday and re-downloaded Ani-weather it can't find my location (Des Moines, IA). Any ideas how I can fix this? Thanks.

Solução escolhida

Great! Glad I could help get that fixed!

If you have another question or problem with Firefox, do not hesitate to ask a new question by clicking Ask a New Question and do not post your new question in this thread.


I hope you continue using our products and thank you for contacting Mozilla Support

Ler esta resposta 👍 1

Todas as respostas (5)

more options

jrex100,

Do you get an error when trying to set a location? Can you post a screenshot? Please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

more options

Here is the screen shot. Thanks for your reply.

more options

Thanks for that!

Okay. I installed Aniweather and indeed it doesn't find my location (San Antonio, TX) when I manually type it in. However, when I type my zip code, it successfully gets it! Try entering your zip code then click Add. It'll ask you depending on your location: Des Moines, IA (zipcode here) Click the link that says Des Moines, IA (your zipcode) then click Add.

Does this solve your problem? If not, let me know and I will assist you further.

more options

Thanks so much! I thought I had done this before asking for help, but apparently not. Everything's fine now. Really appreciate the speedy help. Good work!

more options

Solução escolhida

Great! Glad I could help get that fixed!

If you have another question or problem with Firefox, do not hesitate to ask a new question by clicking Ask a New Question and do not post your new question in this thread.


I hope you continue using our products and thank you for contacting Mozilla Support