Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

smoothwheel cant install

  • 3 respostas
  • 2 têm este problema
  • 11 visualizações
  • Última resposta de bloodfalls

more options

After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

Todas as respostas (3)

more options

Hi!

Do you receive any error messages or similar? How do you know that it is no being installed after the restart? Have you tried rebooting your computer?

Thanks!

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

This can also be a problems with preferences, see:

Alterado por cor-el em

more options

I tried deleting the extensions.*, restarting firefox, and same thing - smoothwheel does not show up in extensions after installing smoothwheel and restarting firefox.

I managed to fix this issue. I had to uninstall and reinstall firefox. smoothwheel installed correctly first time.