Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox opens blank frames/dialogs

  • 2 respostas
  • 2 têm este problema
  • 3 visualizações
  • Última resposta de Yves_W

more options

Hello,

I've a problem that sometimes the dialogs I open in Firefox are blank or the buttons are blank. It's quite hard to describe IMO, so I've made some screenshots: http://oi44.tinypic.com/rjfbkg.jpg

It gets fixed if I restart my browser, but it's quite annoying to do so every time. For example when I installed the add-on that gets troubleshooting information, there wasn't an install and cancel button, but they were blank. The install button also didn't work and I had to restart my browser.

Thanks in advance!

Hello, I've a problem that sometimes the dialogs I open in Firefox are blank or the buttons are blank. It's quite hard to describe IMO, so I've made some screenshots: http://oi44.tinypic.com/rjfbkg.jpg It gets fixed if I restart my browser, but it's quite annoying to do so every time. For example when I installed the add-on that gets troubleshooting information, there wasn't an install and cancel button, but they were blank. The install button also didn't work and I had to restart my browser. Thanks in advance!

Todas as respostas (2)

more options

Try to disable hardware acceleration in Firefox.

This can also be a font problem that the font tables in Firefox somehow get corrupted if it sometimes works and then stops working.

If it happens then you can do a font test to see if you can identify not working (corrupted) font(s).

more options

Thanks for your quick reply! I've disabled hardware acceleration, so I hope it's fixed now. If it happens again, I'll do a font test.