Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

docx file is coverted to viewattachment when downloading attachment in charter

  • 1 resposta
  • 13 têm este problema
  • 1 visualização
  • Última resposta de tiduslee

jeptech
jeptech
more options

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options.

When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension.

This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing

Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options. When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension. This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

Todas as respostas (1)

tiduslee
tiduslee
more options

try using ,downlaoding. adobe flash+rightclick,while in firefox. and go to web settings if possible then try typing in URL slot the link you want to open and save it ...if that doesnt work then u may need codecks .or support apss.(ergo)html files ...hopefully this post can help u. have a wonderfull day...from firefox&freinds...