Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Message box on lower right saying "browser setting change - An unknown change was detected on your browser searcg settings: with the choice "KEEP CURRENT etrc.

  • 1 resposta
  • 24 têm este problema
  • 6 visualizações
  • Última resposta de cor-el

more options

Using Firefox 17.0.1 I get a pop-up message box on the lower right saying: Browser settings change An unknown change was detected on your browser's search settings (2 choices) Keep my current settings I am aware of this change and approve it

Selecting either choice ans clicking YES does nothing Clicking the X (exit) box does nothing. If I hover the cursor over the Firefox icon in the tray and move the cursor to the X box and click, the message box disappears, but comes back in a short while even if the browser has been inactive or even closed. What is this and how do I get rid of it? I have Firefox on other computers without this issue.

Bob

Using Firefox 17.0.1 I get a pop-up message box on the lower right saying: Browser settings change An unknown change was detected on your browser's search settings (2 choices) Keep my current settings I am aware of this change and approve it Selecting either choice ans clicking YES does nothing Clicking the X (exit) box does nothing. If I hover the cursor over the Firefox icon in the tray and move the cursor to the X box and click, the message box disappears, but comes back in a short while even if the browser has been inactive or even closed. What is this and how do I get rid of it? I have Firefox on other computers without this issue. Bob

Todas as respostas (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You may also have security software or malware that is causing this pop-up.