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I deleted all my sync info, and I need it back I deleted it today by mistake please help me here.

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  • Última resposta de the-edmeister

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  1. I formatted my desktop
  2. I install Firefox
  3. I tried the Firefox sync option so I can restore my stuff
  4. And it's asked me for a username & password, So I used my username and password but I stopped when it asked me for a recovery key that I don't have so I create a new one.
  5. That when I lost all my bookmarks passwords... etc

please help me here I need my stuff back ASAP

# I formatted my desktop # I install Firefox # I tried the Firefox sync option so I can restore my stuff # And it's asked me for a username & password, So I used my username and password but I stopped when it asked me for a recovery key that I don't have so I create a new one. # That when I lost all my bookmarks passwords... etc please help me here I need my stuff back ASAP

Alterado por Qattanko em

Todas as respostas (1)

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Sorry, when you create a new Sync Key your data is erased from the Sync server and there are no backups made to the Sync server.