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Why do the back/forward arrows no longer work - they are grayed out?

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de rick_s

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When I start a new Firefox window or tab the back/forward arrows do not work and are grayed out. I can get previous sites by right click. I also get an orange "Firefox" dropdown tab in the upper left corner. It appears as though I have a Firefox window on top of a regular window.

When I start a new Firefox window or tab the back/forward arrows do not work and are grayed out. I can get previous sites by right click. I also get an orange "Firefox" dropdown tab in the upper left corner. It appears as though I have a Firefox window on top of a regular window.

Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Problem appears to be resolved - my forward/back arrows are now functional. Thanks