Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

When downloading, I got a response that said i did not have sufficient privileges for some items and downloading process stopped- what now?

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de cor-el

more options

Firefox finished downloading then when I tried moving the icon to my hard drive I got a message that I did not have privileges for some items. I had to click okay- no other choices and the process stopped.

Firefox finished downloading then when I tried moving the icon to my hard drive I got a message that I did not have privileges for some items. I had to click okay- no other choices and the process stopped.

Todas as respostas (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.