Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot sign in, it shows sign in at top left corner only but area does not appear where I normally put my password in.

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de cor-el

more options

1. I go to Firefox 2. I go to hotmail 3. I sign in BUT 4. Firefox will not let me sign in shows sign in at top left hand corner only& will not go any futher therefore section where I normally sign in & put password does not appear 5. Tried all day/night

1. I go to Firefox 2. I go to hotmail 3. I sign in BUT 4. Firefox will not let me sign in shows '''sign in''' at top left hand corner only& will not go any futher therefore section where I normally sign in & put password does not appear 5. Tried all day/night

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).