Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Don't know account name or password

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de ClydeMac

ClydeMac
ClydeMac
more options

I am trying to set up Sync between my two computers and a newly acquired Droid X Phone. I tried to set up a new account but when I entered my email address it said it was already in use. Tried to log in to existing account but I don't remember the account name or password. Apparently I must have tried to set up Sync a while ago but didn't finish.

Where do I go from here? Thanks Clyde McNeilly

I am trying to set up Sync between my two computers and a newly acquired Droid X Phone. I tried to set up a new account but when I entered my email address it said it was already in use. Tried to log in to existing account but I don't remember the account name or password. Apparently I must have tried to set up Sync a while ago but didn't finish. Where do I go from here? Thanks Clyde McNeilly

Todas as respostas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try this on both your computers, unless you remember which one you initially used to set up Sync.

Firefox button (or Tools menu item) > Options > Security
hit the Saved Passwords button, then hit Show Passwords - look at the top of that list for chrome://weave(MozillaServicesPassword) and underneath the (MozillaServicesEncyrptionPassphrase)

That is the information you need for setting up an additional device.

ClydeMac
ClydeMac Autor da pergunta
more options

Thanks, but I couldn't click on Show Passwords because it was not highlighted. Clyde McNeilly