Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Can't update because "don't have permission to acess..." on new Mac

  • 1 resposta
  • 14 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

more options

I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get The operation can't be completed because you don't have permission to access some of the items. My laptop was no problem. How can I solve my problem?

I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get ''The operation can't be completed because you don't have permission to access some of the items''. My laptop was no problem. How can I solve my problem?

Todas as respostas (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.