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When I try to install 3.6.13 I get a message that I can't because I don't have permission to access some parts.

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I have downloaded Firefox 3.6.13 on my new MacBook Pro. When I try to move the Firefox icon to the Applications folder as instructed I get a message that says I can't do this because I don't have permissions to access some parts. I am the administrator and the only one who uses the computer. The box in system preferences that allows me to administer the computer is checked.

I have downloaded Firefox 3.6.13 on my new MacBook Pro. When I try to move the Firefox icon to the Applications folder as instructed I get a message that says I can't do this because I don't have permissions to access some parts. I am the administrator and the only one who uses the computer. The box in system preferences that allows me to administer the computer is checked.

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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