Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

I can´t open Firefox

  • 2 respostas
  • 0 tem este problema
  • 1 visualização
  • Última resposta de zeroknight

edio.junior
edio.junior
more options

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

Firefox is not opening. Every time I try to use it, I get the message: " We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts." I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501 I am running it on Fedora 40. Thank you!

Todas as respostas (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I assume you've tried running from the cmd line. Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

The good thing is that if you run strace, the output file (firefox_debug.txt) shouldn't be too big and it should be easy to see why the program ends.

strace -t -o firefox_debug.txt firefox &

Also, how about some system info? I just came across fastfetch and it is fast. see screenshot

Útil?

zeroknight
zeroknight
more options

Does it still happen with the flatpak package?

Útil?

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.