Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Earthink SMTP error messages, can't send

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de Bird of Thunder

Bird of Thunder
Bird of Thunder
more options

Hi folks,

I've been using Thunderbird successfully with my Earthlink email for a couple of months (Windows 10)

Today suddenly, sending stopped working. Here's the error message:

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)

I have the correct settings for Earthlink (STARTTLS, port 587), and sending has been fine until today.

When it first happened, I rebooted the PC and then it started working again.

Trying again later, it stopped being able to send.

Someone posted that the issue can be solved by sending and receiving insecurely, but that is not a solution!

I was also using Encrypted Password with no problem, and today that started causing an error message, forcing me to reset to Normal Password.

Hi folks, I've been using Thunderbird successfully with my Earthlink email for a couple of months (Windows 10) Today suddenly, sending stopped working. Here's the error message: ******************** Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP) ******************** I have the correct settings for Earthlink (STARTTLS, port 587), and sending has been fine until today. When it first happened, I rebooted the PC and then it started working again. Trying again later, it stopped being able to send. Someone posted that the issue can be solved by sending and receiving insecurely, but that is not a solution! I was also using Encrypted Password with no problem, and today that started causing an error message, forcing me to reset to Normal Password.

Todas as respostas (1)

Bird of Thunder
Bird of Thunder Autor da pergunta
more options

ps, the problem is intermittent, sometimes I can send, including with Encrypted Password, sometimes can't send at all