Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

2 step verification can not turn off

  • 5 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de cor-el

more options

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the whole company. It is affecting only one of my 4 computers. The setup will not show a button to turn it on or off and no pop up ever. Firefox and Chrome same problem.

2 step verification can not turn off I have been working on this problem for days read help files you tube video asked our administrator 2 step is turned off for the whole company. It is affecting only one of my 4 computers. The setup will not show a button to turn it on or off and no pop up ever. Firefox and Chrome same problem.

Todas as respostas (5)

more options

You should be able to turn off 2FA via the Firefox Account Settings page. You may need a fresh login.

more options

If one more person tells me

"You should be able to turn off 2FA via the Firefox Account Settings page. You may need a fresh login."

I am going to scream

The setup will not show a button to turn it on or off and no pop up ever.

more options

The settings page should have a slider to enable or disable 2FA. If you can reach this settings page then you should be able to disable 2FA. If you can't reach this settings page then you should mention that.

more options

In security I can not find a slider or button or pop up to turn off 2 step verification

more options

That looks like a 2FA screen for a Google account and not for the Firefox Account, so you need different steps. I'm not familiar with how 2FA works with a Google account, so you need to search Google or access Google support if you can't find it out yourself.