Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

incessant crashes

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de FredMcD

chorleoni
chorleoni
more options

HI,

For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly.

During these events, I understand it has generated many crash reports, and sent them.

Refreshing the program made it, if anything, worse.

Should I uninstall and start over? -- or just use Google!

Art

janart@telus.net

HI, For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly. During these events, I understand it has generated many crash reports, and sent them. Refreshing the program made it, if anything, worse. Should I uninstall and start over? -- or just use Google! Art janart@telus.net

Todas as respostas (1)

FredMcD
FredMcD
more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support