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Password and Bookmark retrieval help

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  • Última resposta de FredMcD

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Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

Alterado por James em

Todas as respostas (1)

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All you need to do is connect the new system to the sync. Any data on the servers should find its way to you. Make sure to leave Firefox running until then.