Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

All text is garbled at UHD resolution for Windows 11 Pro

  • 4 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de albin6

more options

All text is partly garbled and makes it hard to read. When doing a screenshot next to Chrome it doesn't show, so had to take a picture of the screen, but I can only upload low resolution picture, so the difference is not that clear. The hardware setup is brand new Dell Precision 5560 running Windows 11 Pro version 21H2, with new Dell 27" monitor.

All text is partly garbled and makes it hard to read. When doing a screenshot next to Chrome it doesn't show, so had to take a picture of the screen, but I can only upload low resolution picture, so the difference is not that clear. The hardware setup is brand new Dell Precision 5560 running Windows 11 Pro version 21H2, with new Dell 27" monitor.
Capturas de tela anexadas

Todas as respostas (4)

more options

Taking a Screenshot; I always use: Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot.

more options

Let's start with, [v56+] Type about:preferences#general<enter> in the address box. Under fonts and colors, press the Advanced button. Scroll to the bottom, turn on Allow Web Sites To Choose Their Own.

Make sure you haven't enabled a High Contrast theme in the OS settings.

  • We have seen reports that this can be caused by a problem with fonts like Roboto or Helvetica that

you have installed locally and that might be corrupted or are missing some variants. Also, make sure you allow pages to choose their own fonts and that you do not block remote (downloadable) fonts.

  • If you use uBlock Origin make sure not to "block remote fonts".
more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

When taking a screenshot by using the snipping tool, then there is no difference between Chrome browser and Firefox. The text for Firefox is only partially garbled.