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Thunderbird password no longer works

  • 2 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de AgnesRM

jandrdwyer70
jandrdwyer70
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I need someone to talk me through replacing a password with one that works. On line instructions do not match with the version of the application I have on my computer. This is happening on my wife's email address: ... @gmail.com. Her email works ok on her cell phone connection but because of the password problem on the desktop computer we cannot download messages to Thunderbird on that PC.

If you want to send info to my address that I can see on the PC then send it to ... @centurylink.net OR you can call me at ...


edited sensitive information from public and search/spam bots view on this community forum. nobody here does support by phone, chat and or email.

I need someone to talk me through replacing a password with one that works. On line instructions do not match with the version of the application I have on my computer. This is happening on my wife's email address: ... @gmail.com. Her email works ok on her cell phone connection but because of the password problem on the desktop computer we cannot download messages to Thunderbird on that PC. If you want to send info to my address that I can see on the PC then send it to ... @centurylink.net OR you can call me at ... edited sensitive information from public and search/spam bots view on this community forum. nobody here does support by phone, chat and or email.

Alterado por James em

Todas as respostas (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Check that the incoming server is pop.gmail.com or imap.gmail.com, and check that the outgoing is smtp.gmail.com. Set the authentication method to OAuth2 for both servers. Accept cookies in TB Preferences/Privacy & Security, and in the same section remove passwords from Saved Passwords. Then, restart TB and enter the current, working account (not app) password in the OAuth window to allow TB access.

AgnesRM
AgnesRM
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Continued in https://support.mozilla.org/en-US/questions/1363875