Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Passwords & Bookmarks

  • 2 respostas
  • 1 tem este problema
  • 22 visualizações
  • Última resposta de FredMcD

clivebarrie1
clivebarrie1
more options

Firefox automatically updated today & all my Bookmarks, History & all my Passwords have disappeared & i have searched everywhere on my PC & cant find them. I am desperate to restore them. I have followed instructions on Firefox to no avail. Where are to passwords, History, Bookmarks stored on my PC, bookmarks i can possibly get by without finding the old ones but i need my passwords & history. My Firefox settings still say Save History but since the update no history prior to today 5/07/21. PLEASE CAN ANYONE HELP.

Firefox automatically updated today & all my Bookmarks, History & all my Passwords have disappeared & i have searched everywhere on my PC & cant find them. I am desperate to restore them. I have followed instructions on Firefox to no avail. Where are to passwords, History, Bookmarks stored on my PC, bookmarks i can possibly get by without finding the old ones but i need my passwords & history. My Firefox settings still say Save History but since the update no history prior to today 5/07/21. PLEASE CAN ANYONE HELP.

Todas as respostas (2)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update