Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Secure connection failed

abayabaymarcy
abayabaymarcy
more options

I cannot access the youtube website and other websites as well due to secure connection failed. how can I fix this? I'm really confused and I'll really appreciate your response because other websites are related to my online classes.

I cannot access the youtube website and other websites as well due to secure connection failed. how can I fix this? I'm really confused and I'll really appreciate your response because other websites are related to my online classes.

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

In case this is a problem with a proxy server, could you change this setting:

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Switch to "No proxy", then click the OK button at the bottom.

For reference, the default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. "Auto-detect" can lead to a flaky connection.

Any difference?