Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Firefox do not load pages from WAN.

  • 6 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta de mazay0

mazay0
mazay0
more options

After update from 68 to 78.8 my Firefox do not load web pages. It still loads local files (file://) and LAN sites (http://192.168.x.y/). But on attempt to load something like Google it shows just empty page and Network console shows zero bytes download (see image attached). I tried to reinstall it, removed ~/.mozilla, network.dns.disablePrefetch=true, network.dns.disableIPv6=true. Nothing of that helped. Chromium on the same machine works fine.

After update from 68 to 78.8 my Firefox do not load web pages. It still loads local files (file://) and LAN sites (http://192.168.x.y/). But on attempt to load something like Google it shows just empty page and Network console shows zero bytes download (see image attached). I tried to reinstall it, removed ~/.mozilla, network.dns.disablePrefetch=true, network.dns.disableIPv6=true. Nothing of that helped. Chromium on the same machine works fine.
Capturas de tela anexadas

Todas as respostas (6)

mazay0
mazay0 Autor da pergunta
more options

Any advice how to investigate the issue?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support to see if that has effect.

mazay0
mazay0 Autor da pergunta
more options

cor-el said
You can check the connection settings.
  • Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support to see if that has effect.

There is already "No Proxy". As i already mentioned, DNS prefetching and IPv6 are disabled. It is Debian.

Alterado por mazay0 em

mazay0
mazay0 Autor da pergunta
more options

cor-el said
You can check the connection settings.
  • Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support to see if that has effect.

There is already "No Proxy". DNS Prefetching and IPv6 are disabled. It is Debian.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does a DNS Lookup via about:networking work properly ?

Are you using DNS over HTTP in Firefox ?

mazay0
mazay0 Autor da pergunta
more options

cor-el said
Does a DNS Lookup via about:networking work properly ? Are you using DNS over HTTP in Firefox ?

Yes, DNS Lookup via about:networking works properly. DNS over HTTPS is not enabled.