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firefox account can't login

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  • Última resposta de cor-el

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My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

Todas as respostas (2)

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Hey,

Unfortunately, there's no alternative solution if you lose access to your email. Which means, you can't also connect your old account if you create a new Firefox Accounts.

Sorry about this.

Alterado por Kiki em

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