Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

[Crash] Sudden Crash on Firefox for Android 79.0.0

  • 1 resposta
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de Paul

chr0056
chr0056
more options
    • Environment **

Firefox for Android : 79.0.0 (Build #2015753875) AC: 48.0.8, f8d50ada8 GV: 79.0-20200720193547 AS: 61.0.10


OS: Android 9.0.1

    • What happened?/Step to reproduce **
  1. browse a website
  2. lock the phone screen
  3. unlock the phone
  4. Firefox no responses,and then (fews seconds) it crashed
  5. no dialog box which reminds me that "it crashed and I need to send crash report to Mozilla" after crashing.

This issue reproduces every time.

** Environment ** Firefox for Android : 79.0.0 (Build #2015753875) AC: 48.0.8, f8d50ada8 GV: 79.0-20200720193547 AS: 61.0.10 OS: Android 9.0.1 ** What happened?/Step to reproduce ** # browse a website # lock the phone screen # unlock the phone # Firefox no responses,and then (fews seconds) it crashed # no dialog box which reminds me that "it crashed and I need to send crash report to Mozilla" after crashing. This issue reproduces every time.

Todas as respostas (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for getting in touch about this. So that we can look into this further:

  1. Type about:crashes into the addressbar
  2. Find the crash that happened and select the Socorro link.
  3. This will then open up a new page. Please can you copy and paste the address of that page into a response to this thread.

This will give us the information we need to look into this further and establish what has happened.

Thank you for your help.