Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does Thunderbird slow down and freeze up when composing email?

  • 2 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de Steve14850

more options

Thunderbird 68.7.0 Windows 10 Pro, 16Gb Ram, Intel 3.1Ghz, Microsoft Defender and MalwareBytes

This problem just started within the last 30 days.

When composing emails, at times Thunderbird will freeze, stop displaying my letters typed and when it returns to operation, it's like slow motion. One letter at a time appears at the rate of about 1 per second, or 5 seconds for a 5 letter word.

I keep my folders compacted and only very important emails are stored over 90 days.

Thunderbird 68.7.0 Windows 10 Pro, 16Gb Ram, Intel 3.1Ghz, Microsoft Defender and MalwareBytes This problem just started within the last 30 days. When composing emails, at times Thunderbird will freeze, stop displaying my letters typed and when it returns to operation, it's like slow motion. One letter at a time appears at the rate of about 1 per second, or 5 seconds for a 5 letter word. I keep my folders compacted and only very important emails are stored over 90 days.

Todas as respostas (2)

more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

more options

This sounds similar to the problem I'm having. I'm running the latest version of TB on a Lenovo Thinkpad with Avast virus protection. TB frequently hangs while I'm composing email and displays the "not responding" error message.