Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how do I delete pop3 account with same name as newly created imap account

  • 1 resposta
  • 1 tem este problema
  • 15 visualizações
  • Última resposta de Matt

Teka
Teka
more options

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account 

to change my email account to "IMAP"

Thunderbird now lists the POP3 account above the IMAP account.

I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist"

Advice please on how to proceed in removing the POP3 account

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account to change my email account to "IMAP" Thunderbird now lists the POP3 account above the IMAP account. I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist" Advice please on how to proceed in removing the POP3 account

Todas as respostas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the cursor in blinking in the account name waiting for you to enter something that will resolve the duplication. Perhaps a 1 on the end and click ok.