Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox crash report crashes my phone

  • 3 respostas
  • 1 tem este problema
  • 19 visualizações
  • Última resposta de pierre233554

more options

I have a moto z3 and I installed Firefox to use as my browser and it's something I've used for a long time but whenever Firefox's crash report pops up my phone only shows a blank screen and it's stubbornly tries to stay there. I have to hit the return to home screen button to get rid of it. If I hit the other apps button it immediately pops back up and it usually pops back up several times when I try to hit the home button. I usually don't care about this but recently it started popping up when my phone is off and when it pops up when my phone is off you can interfere with apps like my alarm which is almost made me late for work several times now.

I have a moto z3 and I installed Firefox to use as my browser and it's something I've used for a long time but whenever Firefox's crash report pops up my phone only shows a blank screen and it's stubbornly tries to stay there. I have to hit the return to home screen button to get rid of it. If I hit the other apps button it immediately pops back up and it usually pops back up several times when I try to hit the home button. I usually don't care about this but recently it started popping up when my phone is off and when it pops up when my phone is off you can interfere with apps like my alarm which is almost made me late for work several times now.

Todas as respostas (3)

more options

Go to about:crashes and provide here last few submitted crash ids.

more options

When a crash report pops up it only shows a blank screen. As stated clearly in the original post.

more options

TyDraniu said

Go to about:crashes and provide here last few submitted crash ids.

On my phone the list of crash reports only shows non-submitted ones. The list of submitted reports is empty. I have the impression that crash report crashes while trying to submit the reports.